Laptop cannot see my External Hard Drive, but other devices

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Laptop cannot see my External Hard Drive, but other devices

Beitragvon BrianPugh » Mo 8. Jan 2018, 16:31

Hi,
I cannot see my external hard drive, a WD Elements Portable Hard Drive - 1 TB, on my Laptop. When I connect it to my main PC, or even my Windows Bootcamped Mac, it can view the device.

I've already Googled and tried the following solutions:

1) In Disk Management, uninstall driver. (I cannot do this as I cannot see the hard drive in there)
2) In Device Manager, view hidden devices and uninstall all greyed out devices. (This does not work when I plug the device back in.

Anyone have ideas on how to fix this?

Please help.
Thanks!
I didn't find the right solution from the Internet.
References:https://www.cnet.com/forums/discussions/laptop-cannot-see-my-external-hard-drive-but-other-devices/

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BrianPugh
 
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